Straightforward formal cancellation: name your account, state your intention clearly, give a brief reason. The test is clarity and correct formal register — don’t over-explain.
20 min·≥ 150 words·Classic GT scenario
You want to cancel your mobile phone contract because you have found a better deal with another provider. Your current minimum contract period has already ended. Write a letter to your mobile phone provider. In your letter: • give your account details • state that you wish to cancel your contract • explain why you have decided to leave You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
How to crack it
A 4-step plan for the letter
Fix the register first.
Who is the reader — stranger, acquaintance, or friend? That decides every word from "Dear…" to the sign-off. Register is half of Task Achievement here.
One bullet = one paragraph.
Three bullets, three body paragraphs, in the same order. The examiner literally ticks them off — a missed or thin bullet caps the band.
Open with the purpose.
"I am writing to…" (formal) or "Just wanted to tell you…" (informal). The reader should know why you're writing by the end of line one.
Close in the same voice.
"Yours faithfully" after Dear Sir or Madam; "Yours sincerely" after a name; "Best wishes" to a friend. A mismatched sign-off is a register error in the last line they read.
What loses you the band
The four traps this question sets
Mixed register
"I am writing to inform you" next to "gonna" — pick one voice and hold it.
A skipped bullet
All three bullet points must be covered AND developed. Two done well is still a penalty.
Copying the prompt
Paraphrase the situation in your own words — lifted lines don't count toward 150.
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No invented detail
Letters need specifics: names, dates, model numbers. "The product" all the way through reads as memorised.