Who we are
ieltsprep is operated by FrostPeak Ventures LLC (Wyoming, USA). In this policy, “we” means FrostPeak Ventures LLC, and “you” means the person using the site.
What we collect
- Your email address: when you sign in. This is the only piece of personal info required to use the service.
- Essays you submit: the text you paste into the grader, plus the question you graded against and the AI’s response.
- Subscription and payment metadata: when you subscribe, our payment processor (Stripe) shares limited info with us, such as your subscription tier, status, and renewal date. We never see or store your card number.
- Technical logs: standard request logs (IP, user agent, timestamps) for debugging and abuse prevention. Retained for 30 days.
We use Google Analytics to understand how visitors find and use the site, and Google Ads conversion tracking to measure our advertising. We do not use session-replay tools, and we never connect your essays to analytics or advertising.
How we use it
- To grade your essays and show you the results.
- To sign you in via magic-link email.
- To track which submissions you’ve made so we can show your history.
- To enforce subscription limits and process payments.
- To investigate abuse, debug bugs, and improve calibration.
We do not sell your data or use your essays to train any AI model. We share standard usage and conversion data with Google for analytics and ad measurement, but never your essay content.
Who else touches your data
We work with a small set of vetted third-party providers to run ieltsprep. Each only handles the data it strictly needs to perform its function:
- A cloud hosting and database provider stores your account, essays, and analysis results, and serves the website.
- A transactional email provider sends your magic-link sign-in emails.
- A payment processor (Stripe) handles billing and card processing. They handle your card details directly; we receive only your subscription status.
- An AI processing partnergenerates the band scores and feedback for each essay you submit. Per our agreement and the provider’s API terms, content submitted via their API is not used to train their models.
- An analytics and advertising provider (Google) measures site traffic and how our ads perform. It receives standard usage and conversion data, never your essay content.
A current list of the specific providers we use is available on request, via the contact details below.
Cookies
A secure, HttpOnly session cookie keeps you signed in. Google Analytics and Google Ads also set cookies to measure traffic and ad performance.
Your rights
Regardless of where you live, you can ask us to:
- Export your data: we’ll send you a JSON file of everything we hold.
- Delete your account: we’ll wipe your essays, results, and email. Payment records may be retained as required for tax/accounting (usually 7 years).
- Correct your information: email us and we’ll update it.
Email support@ieltsprep.site with subject “Privacy:” for any of the above. We respond within five business days.
Data retention
Essays and analysis results are kept indefinitely so you can review your history, until you ask us to delete them or close your account. Technical logs are deleted after 30 days.
International users
ieltsprep is operated from the United States, and our providers may process or store data in other jurisdictions. By using the service, you consent to your data being transferred to and processed in those locations.
Children
ieltsprep is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has signed up, email us and we’ll delete the account.
Changes to this policy
If we change anything material, we’ll update the “Last updated” date at the top and, for significant changes, email active users. Non-material changes (typos, clearer wording) ship without notice.
Contact
Questions about this policy: support@ieltsprep.site (subject “Privacy:”).