Bullet one is a data dump — flight number, date, route, bag description — and that's exactly what Task Achievement wants here.
20 min·≥ 150 words·Classic GT scenario
You recently flew to another city, but when you arrived your suitcase did not. It contained some items you urgently need. Write a letter to the airline. In your letter: • give the details of your flight and describe your suitcase • explain why the contents are important to you • say what you want the airline to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
How to crack it
A 4-step plan for the letter
Fix the register first.
Who is the reader — stranger, acquaintance, or friend? That decides every word from "Dear…" to the sign-off. Register is half of Task Achievement here.
One bullet = one paragraph.
Three bullets, three body paragraphs, in the same order. The examiner literally ticks them off — a missed or thin bullet caps the band.
Open with the purpose.
"I am writing to…" (formal) or "Just wanted to tell you…" (informal). The reader should know why you're writing by the end of line one.
Close in the same voice.
"Yours faithfully" after Dear Sir or Madam; "Yours sincerely" after a name; "Best wishes" to a friend. A mismatched sign-off is a register error in the last line they read.
What loses you the band
The four traps this question sets
Mixed register
"I am writing to inform you" next to "gonna" — pick one voice and hold it.
A skipped bullet
All three bullet points must be covered AND developed. Two done well is still a penalty.
Copying the prompt
Paraphrase the situation in your own words — lifted lines don't count toward 150.
“A letter inviting a friend to visit you in the city you have moved to”
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“Many historic cities are damaged by overtourism. What are the causes, and what can be done…”
40 min · ≥250 words
“A letter recommending a holiday destination to a friend”
20 min · ≥150 words
No invented detail
Letters need specifics: names, dates, model numbers. "The product" all the way through reads as memorised.